At CM BPO Solutions, we are more than just a back-office provider — we are your strategic remote partner dedicated to helping your business grow. Based in Sri Lanka and serving clients across the globe, we specialize in virtual administration, customer support, eCommerce operations, and merchandising services. Our team of skilled professionals brings precision, confidentiality, and care to every task, helping startups, eCommerce brands, and SMEs streamline their non-core operations with ease.
As a boutique BPO company, we combine international expertise with local reliability to offer high-quality, flexible, and affordable services that adapt to your business needs — without the overhead.
To become the most trusted remote back-office partner for growing global businesses.
To deliver world-class affordable business process outsourcing services with integrity, flexibility, and personalized care.
CM BPO Solutions leverages Sri Lanka’s unique strengths to deliver world-class business process outsourcing services. Here’s why global companies choose Sri Lankan BPO providers like us.
Clients benefit from up to 60% cost savings compared to Western markets, with customized pricing models to suit business needs.
Sri Lanka boasts a high literacy rate and a large pool of English-speaking graduates with professional qualifications.
Sri Lanka’s time zone (GMT+5:30) allows smooth overlap with global business hours in Europe, the Middle East, and Asia.
Employees in Sri Lanka are known for discipline, reliability, and adaptability, aligning well with Middle East and Western business values.
The Sri Lankan government actively supports the IT and BPO sector through tax incentives and strong digital infrastructure.
Strict data protection laws and global certifications ensure your business data remains secure and compliant
Situated at the crossroads of Europe and Asia, Sri Lanka offers strategic geographic access and stable connectivity
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“After over 15 years in marketing ,merchandising, supply chain, and business development across Globe, I saw how many SMEs and ecommerce companies struggle to keep up with routine tasks that eat into their time and focus. That’s why I founded CM BPO Solutions — to give these businesses a dependable, skilled virtual support partner who works as an extension of their team. Our goal is simple: we help you grow by taking care of the work behind the scenes.”
Driven by principles that build trust, deliver quality, and inspire growth.
We deliver what we promise.
We maintain high standards in every task.
We take ownership and responsibility.
We constantly improve our processes and tools.
CM BPO Solutions is your trusted partner for affordable, high-quality virtual back-office and customer support services, tailored for startups, eCommerce sellers, and SMEs worldwide.
